Top Performance Demands the Best Support

Premium Support is our standard operating procedure.

Too many customer service operations today avoid direct contact with customers. We encourage it!

Princeton customers have a dedicated account support team. You will be able to call them directly and have them work with you on any issues. You will know your support team on a first name basis. They will have significant knowledge of your organization’s services that you procured through Princeton.

You have a “Go-To” team member who knows your business and account and can be reached at any time.

The team has long-standing relationships with the service providers and know who to call to get things done.  

Your team will meet with you twice a year to:

• Learn more about your business technology needs and consult about upcoming issues and needs.
• Review your vendor invoicing for accuracy and resolve any issues promptly.